Privacy Policy

Last updated: August 31, 2026

At Moahx, we respect your privacy and are committed to handling personal information responsibly and transparently.

This Privacy Policy explains what information we may collect when you visit moahx.com, place an order, contact customer support, subscribe to communications, or otherwise interact with our website.

Who We Are

Store: Moahx
Website: moahx.com
Customer Support: josephpitonyak826@outlook.com

Business / Legal Entity: Moahx
Business Address: 3044 S Camino Lagos, Grand Prairie, TX 75054, US

Information We Collect

When you use our website or place an order, we may collect information such as your name, email address, telephone number, billing and delivery address, order information, payment-related information, device information, IP address, browser information, and your interactions with our website.

Payment information may be processed directly by authorized payment service providers. Moahx may not receive or store complete payment card details.

How We Use Your Information

We may use personal information to process and fulfil orders, arrange shipping, communicate about purchases, provide customer support, manage returns and refunds, prevent fraud or misuse, improve our website and services, maintain business and accounting records, and comply with applicable legal obligations.

Where permitted and where the required consent has been obtained, information may also be used for marketing, advertising measurement, analytics, and personalized communications.

Legal Basis for Processing

Where the GDPR or similar laws apply, personal information may be processed because it is necessary to fulfil a contract with you, comply with a legal obligation, pursue a legitimate business interest, or because you have provided consent.

Where processing is based on consent, you may withdraw that consent at any time. EU guidance requires businesses collecting personal information to clearly explain these purposes and legal grounds. European Union

How We Share Information

We may share information with service providers that help us operate our store, including ecommerce platform providers, payment processors, delivery and logistics providers, customer-service providers, fraud-prevention services, analytics providers, advertising platforms, and professional advisers.

We only share information where reasonably necessary to provide our services, operate our business, or comply with legal requirements.

Depending on the services used by Moahx, some service providers may process information outside your country or outside the European Economic Area.

International Data Transfers

Where personal information is transferred internationally, we aim to use appropriate safeguards where required by applicable data-protection laws.

The exact transfer arrangements may depend on the ecommerce, payment, analytics, advertising, and technology providers used by Moahx.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including order fulfilment, customer service, accounting, fraud prevention, dispute resolution, and compliance with legal requirements.

Different categories of information may be retained for different periods.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including the right to request access, correction, deletion, restriction of processing, portability of certain data, objection to certain processing, and withdrawal of consent.

You may also have the right to submit a complaint to the relevant data-protection authority.

These rights may be subject to legal limitations and exceptions.

To make a privacy request, contact:

josephpitonyak826@outlook.com

Marketing Communications

If you choose to receive promotional emails or other marketing communications, you may unsubscribe using the unsubscribe option provided or by contacting us.

Unsubscribing from marketing does not prevent us from sending necessary transactional communications concerning your orders.

Cookies and Tracking Technologies

Moahx may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure performance, and support advertising.

For more information, please review our Cookie Policy.

Security

We take reasonable organizational and technical measures designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites or services.

Moahx is not responsible for the privacy practices or content of third-party websites. We encourage customers to review their privacy policies separately.

Children’s Privacy

Our website is not intended to knowingly collect personal information from children who are not legally permitted to make online purchases without appropriate authorization.