Terms & Conditions

These Terms & Conditions govern the use of the Moahx website and purchases made through our online store.

By accessing the website or placing an order, you agree to these Terms & Conditions together with any additional policies displayed on the website.

Products

We make reasonable efforts to ensure that product descriptions, photographs, sizing information, availability, and pricing are presented accurately.

However, slight variations in color may occur because of photography, lighting, production differences, and individual screen settings.

Customers should review product descriptions and sizing information carefully before ordering.

Prices

Prices displayed on the website may change from time to time.

The final price applicable to an order will be shown during checkout before payment is completed.

Any applicable shipping charges, taxes, duties, or other charges will be presented or handled according to the destination and applicable rules.

Orders

After an order is placed, customers should receive an order confirmation.

Receipt of an order confirmation does not necessarily mean that an order has already been dispatched.

We reserve the right to cancel or refund an order where a product becomes unavailable, where an obvious pricing or technical error has occurred, or where we are unable to fulfil the order.

Order Changes and Cancellations

Most orders begin processing within 24–36 hours.

If you need to change or cancel an order, please contact customer service as soon as possible.

Once an order has been processed or dispatched, changes or cancellation may no longer be possible.

Shipping

Most standard orders are dispatched within 24–36 hours.

Special products may require approximately 7–10 days before dispatch.

After shipment, delivery normally takes approximately 7–15 days.

These are estimated timeframes and may be affected by courier operations, customs, holidays, weather, or other external circumstances.

Where EU consumer rules apply, goods must generally be delivered on the agreed date or, where no different delivery time has been agreed, without undue delay and no later than 30 days after the contract is concluded. European Union

Returns

Returns and refunds are governed by the Moahx Returns & Refunds Policy.

Nothing in these Terms is intended to remove any mandatory consumer rights that apply under applicable law.

Intellectual Property

Website content, including original text, graphics, layout, photographs owned by Moahx, and other original website materials, may not be reproduced or used commercially without permission.

Third-party trademarks and intellectual property remain the property of their respective owners.